The South African Social Security Agency (SASSA) has issued an urgent public notice to all pension grant beneficiaries, announcing that June 10, 2025, is the final deadline to submit updated mandatory documents. This action is part of a nationwide reverification campaign aimed at eliminating fraud, outdated records, and ineligible beneficiaries from the Older Persons Grant system.
Those who fail to comply will face immediate suspension of monthly pension payments starting June 15, 2025. No exceptions will be granted unless the beneficiary falls under SASSA’s exempt categories.
Why the Reverification Campaign Matters in 2025
SASSA has launched this document verification drive to improve the accuracy and efficiency of its pension grant distribution system. The agency has reported multiple cases of fraudulent claims, deceased recipients still drawing payments, and beneficiaries whose income or residency status has changed.
This initiative helps:
- Eliminate fraudulent and duplicate claims
- Update outdated income and identity information
- Prepare for future digital upgrades in the grant system
- Ensure funds reach truly eligible citizens
- Rebuild public trust in social assistance programs
Who Must Submit Updated Documents ?
This requirement applies to all beneficiaries of the following grants:
- Older Person’s Grant
- Disability Grant
- War Veterans Grant
Regardless of how long you’ve received the grant or how recently you applied, you must update your documents unless explicitly exempted.
Required Documents for SASSA Pension Verification
Each pensioner must provide the following certified, valid, and legible documents:
- Certified copy of your South African ID (green book or smart card)
- Bank statement (last 3 months)
- Proof of residence (utility bill, official letter, or affidavit not older than 3 months)
- Medical or disability report (for disability grant recipients)
- Marriage certificate or divorce decree (if marital status has changed)
- Affidavit from police (if residing with someone else and no bill is in your name)
Incomplete or expired documents will lead to processing delays or outright rejection.
How and Where to Submit Your Documents
SASSA has made the submission process flexible by allowing multiple channels:
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| Requirement Category | Details |
|---|---|
| Final Deadline | June 10, 2025 |
| Payment Suspension Starts | June 15, 2025 |
| Processing Time | 7–10 working days |
| Submission Methods | SASSA Office, Online Portal, Service Centres |
| Portal Website | www.sassa.gov.za |
| Office Hours | Monday–Friday, 08:00 AM – 04:00 PM |
| SMS Confirmation | Sent via official SASSA number |
| Helpdesk Contact | 0800 60 10 11 (toll-free) |
If you’re unable to visit an office, a family member or caregiver may submit your documents with a signed affidavit, your ID copy, and their own ID.
What Happens If You Miss the Deadline ?
Failing to submit the required documentation by June 10, 2025, comes with serious financial risks:
- Your monthly pension grant will be frozen from June 15
- You may be required to reapply from scratch
- Missed payments will not be reimbursed automatically
- Continued non-compliance may result in permanent deactivation
SASSA has made it clear: No exceptions or manual overrides will be entertained.
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Who Is Exempt From the June 2025 Verification ?
The following beneficiaries do not need to submit documents:
- Child Support Grant recipients
- Foster Care Grant recipients
- Pensioners who completed full verification after March 1, 2025
However, if you’ve received any communication (SMS or letter) from SASSA requesting verification, you are not exempt even if you fall under an otherwise excluded category.
Tips to Ensure a Smooth Verification Process
- Double-check all documents for accuracy, expiration, and proper certification
- Visit your nearest SASSA office early to avoid long queues
- Save digital and physical copies of your documents
- Keep your registered mobile number active for SMS alerts
- Avoid third-party agents or scams always use official SASSA channels
Regional SASSA Office Contact Details for Assistance
If you need help with the reverification process, reach out to your provincial SASSA office using the contacts below:
| Region | Phone Number | Email Address |
|---|---|---|
| Gauteng | 011 241 8320 | [email protected] |
| Western Cape | 021 469 0235 | [email protected] |
| KwaZulu-Natal | 031 065 0473 | [email protected] |
| Eastern Cape | 043 707 6400 | [email protected] |
| Northern Cape | 053 802 4900 | [email protected] |
| Limpopo | 015 291 7499 | [email protected] |
| Free State | 051 410 8339 | [email protected] |
| North West | 018 397 3300 | [email protected] |
| Mpumalanga | 013 754 9428 | [email protected] |
These offices operate during standard business hours and are equipped to help with submission issues, exemption questions, and document clarification.
Final Reminder for All Pensioners
The June 10, 2025, deadline is fast approaching. Failing to update your SASSA documents in time could lead to a sudden stop in your pension payments. Avoid unnecessary delays, act now, and secure your grant by submitting the required documents through the official channels.
