The South African Social Security Agency (SASSA) has officially confirmed that all SRD grant recipients must submit updated Universal Basic Income (UBI) documents by June 30, 2025. This is a mandatory reverification process that affects every individual receiving the R370 Social Relief of Distress (SRD) grant. Failure to submit the required documentation will result in suspension of payments from July 2025 onward.
The move is part of a broader government effort to transition the temporary SRD system into a more permanent Universal Basic Income framework, ensuring that only eligible South Africans benefit from public funding.
Why SASSA Requires UBI Reverification Now
Over the past year, SASSA has identified numerous irregularities, including duplicate claims and outdated profiles in its grant system. With mounting financial pressures and a push for better resource allocation, SASSA aims to clean up its database before rolling out a long-term UBI program.
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Key goals of the reverification include:
- Eliminating fraudulent or duplicate entries
- Ensuring all recipients meet income and residency criteria
- Transitioning to a reliable UBI-based grant system
- Improving transparency and sustainability in grant distribution
Who Must Submit Updated Documents
All current SRD grant recipients must comply, regardless of when they first applied. This includes:
- Applicants approved in 2024 or earlier
- Individuals under appeal, reassessment, or review
- Anyone who hasn’t updated documents since January 2025
- Recipients who received SMS or email instructions from SASSA
Note: If you are receiving a permanent grant (Old Age, Disability, Child Support, or Care Dependency) and not also on SRD, you are exempt from this requirement.
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If you are unsure about your status, visit the official SASSA portal: https://srd.sassa.gov.za or contact their support services directly.
Required UBI Documents for Verification
To ensure uninterrupted payments, beneficiaries must submit valid, up-to-date documents. Missing or incorrect information could lead to grant suspension or permanent removal from the system.
You must provide:
- Certified South African ID document or smart ID card
- Bank statement (last 3 months) with clear financial activity
- Proof of residence (utility bill or lease agreement)
- Sworn affidavit confirming unemployment or no formal income
- RICA-registered cellphone number in your name
- Signed SASSA Consent Form for credit and employment checks
Ensure documents are legible, correctly formatted, and consistent with your SASSA profile to avoid verification failure.
How to Submit UBI Documents to SASSA
SASSA offers several convenient channels for reverification. Choose the option that suits your location and access best:
- Online Submission
Visit https://srd.sassa.gov.za, navigate to the “Reverification” section, and upload your documents securely. - Walk-In Submission
Visit your nearest SASSA office with physical copies of all documents. Bring your original ID and check operating hours before arrival. - Email Submission
Email your scanned documents to [email protected]. Include your ID number in the subject line. - WhatsApp Submission
Use SASSA’s verified WhatsApp line: 082 046 8553. Only available on weekdays.
Always keep proof of submission (screenshot, receipt, or confirmation email) in case of any future disputes.
SASSA’s Official Reverification Timeline Key Dates
To help recipients track the process and prepare for resumption of payments, SASSA has issued the following timeline:
| Date Range | Action/Event | Details |
|---|---|---|
| May 20 – June 30 | UBI Document Submission Window | All current beneficiaries must upload documents |
| July 1 – July 10 | Acknowledgment Period | SMS or email confirmation sent to recipients |
| July 11 – July 25 | Document Review & Cross-Validation | Internal checks with Home Affairs and financial institutions |
| July 26 – July 30 | Final Notifications Sent | Status updates issued via SMS/email |
| August 1 Onwards | Payments Resume for Verified Recipients | Only those successfully reverified will receive the R370 SRD grant |
Common Mistakes That Could Delay Payments
SASSA has highlighted several common errors that beneficiaries must avoid:
- Submitting expired or incomplete documents
- Using a cell number not linked to your ID
- Uploading blurred or illegible scans
- Ignoring SASSA’s SMS or email instructions
- Engaging unverified third-party agents promising “faster help”
Be cautious. A single mistake can delay payments for weeks or months.
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Why This Reverification Matters More Than Ever
The June 30, 2025 deadline is not just a formality it’s your gateway to continued financial support under the R370 SRD grant. As South Africa moves toward Universal Basic Income, your inclusion in the verified list ensures that you’ll benefit from future government relief programs.
Benefits of completing reverification:
- Avoid payment suspension in July
- Maintain eligibility for future UBI programs
- Protect yourself against fraud or system errors
- Keep your personal information accurate and up to date
SASSA Contact Information for Help
For any assistance during the reverification process, contact SASSA directly using official platforms:
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| Contact Method | Details |
|---|---|
| Toll-Free Number | 0800 60 10 11 |
| WhatsApp Helpline | 082 046 8553 |
| Email Support | [email protected] |
| Official Website | https://srd.sassa.gov.za |
| Office Hours | 08:00 AM – 04:30 PM (Mon-Fri) |
Keep your ID number and reference code ready to speed up support.